| General |
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Q:
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How long will it take me to develop my customer base?
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This varies from store to store depending on many factors, including the location of the store, traffic count within the centre, demographics, customer trends, marketing, and perhaps most importantly, your proficiency in operating the store. |
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How many hours a day will I need to work?
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Lenard’s require you to manage your franchise on a full time basis, but the amount of time you put in will determine the level of reward. Initially, as with any small business, more time is needed to set up and become familiar with the operation. Usually within six months, the hours become more regular. |
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Do I need previous experience in retail, poultry or the meat industry?
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No. People from all types of backgrounds have become successful Lenard’s Franchise Owners. Lenard’s provides comprehensive training and support; but you need a willingness to learn, enthusiasm for the concept and a real commitment to succeed. |
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| Setup |
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What other costs will be involved?
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Lenard’s will provide you with a comprehensive schedule of estimated costs, which will vary depending upon the site and store specifications. Items such as working capital and on-going operating costs are detailed in this schedule. |
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Q:
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If I take up a Lenard's franchise, what will the initial start up cost cover?
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The cost will cover all you need to start up your own business! It covers everything from plant and equipment, franchise licence, total fit-out, basic tools of the trade, and training. Costs vary depending on the site and fit out required and can be best determined once a site is identified. |
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| Operational |
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What if I need assistance with something?
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Lenard’s has an experienced management support team to assist you with any queries or problems you may have. Your Master Franchisee/ Territory Manager will visit you regularly to provide product updates and any assistance you may need. Assistance is only a phone call away. |
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Q:
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Am I responsible for employing staff?
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Lenard’s gives you the opportunity to employ your own staff, but if you have any problems, your Master Franchisee/Territory Manager will be
available to offer advice. |
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What about training staff?
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Lenard’s provides training in the product range, preparation of the product, and operation of the store and has in place excellent ongoing Franchisee training programs and comprehensive easy to read manuals. You have the autonomy to train your own staff and the support when you need it. |
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